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Villa Serena Healthcare Center — Long Beach, CA

This page sets out what the federal inspection record says about Villa Serena Healthcare Center, a 52-bed nursing home at 723 E 9th Street, Long Beach, California. Every figure below is copied from data the Centers for Medicare & Medicaid Services (CMS) publishes about nursing homes that take Medicare or Medicaid. We have not added our own judgment to it.

The record at a glance

Federal ID (CCN) 055329
Legal business name Villa Camilla LLC
Listed chain or group Aaron Mayer
Address 723 E 9th Street, Long Beach, CA 90813
Phone listed with CMS (562) 437-2797
Ownership type For profit – Limited Liability company
Certified beds 52
Average residents per day 48.5
Certified since July 1, 1969
Overall CMS rating 5 out of 5
Health inspection rating 4 out of 5
Staffing rating 3 out of 5
Quality measures rating 5 out of 5
Total nursing staff turnover 36.4%
Most recent standard inspection February 9, 2026

CMS scores nursing homes from one to five stars. The health inspection rating is set relative to other nursing homes in the same state, so a one-star home is in the bottom fifth in California, not the bottom fifth nationally. Staffing and quality measure ratings are scored against national thresholds.

Federal penalties

CMS’s penalty file lists 1 federal penalty against this facility: 1 fine totalling $26,685. A denial of payment means CMS stopped paying the home for residents admitted after a set date until the problem was fixed.

Inspectors have cited this home 49 times since January 2024

2 of those were at severity level G or above — what CMS calls actual harm. 2 reached immediate jeopardy, CMS’s most serious category. 10 came from complaints rather than routine inspections. Every one of them is listed below, with its date and what the rule required.

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Inspection citations since January 2024

CMS records 49 health citations at this facility from inspections between January 21, 2024 and April 29, 2026.

Inspected Tag What the rule requires Scope and severity Status
Apr 29, 2026 F0658 Ensure services provided by the nursing facility meet professional standards of quality. (complaint) D — Isolated, Potential for more than minimal harm Correction date May 22, 2026
Apr 29, 2026 F0657 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. (complaint) D — Isolated, Potential for more than minimal harm Correction date May 22, 2026
Apr 7, 2026 F0609 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (complaint) D — Isolated, Potential for more than minimal harm Correction date Apr 30, 2026
Apr 7, 2026 F0550 Honor the resident’s right to a dignified existence, self-determination, communication, and to exercise his or her rights. (complaint) D — Isolated, Potential for more than minimal harm Correction date Apr 30, 2026
Feb 9, 2026 F0730 Observe each nurse aide’s job performance and give regular training. D — Isolated, Potential for more than minimal harm Correction date Feb 27, 2026
Feb 9, 2026 F0755 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. E — Pattern, Potential for more than minimal harm Correction date Feb 27, 2026
Jan 18, 2025 F0600 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (under dispute (IIDR)) J — Isolated, Immediate jeopardy Plan of correction on file
Jan 18, 2025 F0678 Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. (under dispute (IIDR)) J — Isolated, Immediate jeopardy Plan of correction on file

The wording in the third column is CMS’s own plain-language summary of the federal rule that was cited, not a description of what happened. This table shows every one of the 2 citations at actual-harm level or above, plus the 6 most recent of the rest. The other 41 are in the CMS file linked below.

How to read scope and severity

Every citation gets a letter from A to L. The letter carries two things at once: how serious the problem was, and how many residents it reached.

Severity Isolated Pattern Widespread
Immediate jeopardy to resident health or safety J K L
Actual harm G H I
No actual harm, potential for more than minimal harm D E F
No actual harm, potential for minimal harm A B C

“Immediate jeopardy” is CMS’s term for a situation that has caused, or is likely to cause, serious injury, harm, impairment or death. It requires the home to act at once.

What this page does not tell you

  • A citation is an inspector’s finding against a federal rule. It is not a court judgment, and the facility may be disputing it. Citations marked “under dispute” above are in CMS’s formal review process.
  • Citation counts partly reflect how often a home was inspected and how many complaints were filed about it. A home with more citations has not automatically given worse care than one with fewer.
  • Bigger homes have more residents, more staff and more inspections, so they tend to accumulate more citations.
  • None of this says anything about the care any one resident received. A home with a clean record can still fail somebody, and a home with a bad record can be caring for your mother well.
  • This is a snapshot. CMS updates these files monthly, and the figures here are from the file dated August 1, 2026.

Where this comes from

For the facility

If anything on this page is wrong, out of date or missing context, we will correct it. Villa Serena Healthcare Center and anyone acting for it can reach the watchdog team through our corrections and right of reply page. We publish the response alongside the record.

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