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The Peaks Health & Rehabilitation — Flagstaff, AZ

This page sets out what the federal inspection record says about The Peaks Health & Rehabilitation, a 58-bed nursing home at 3150 North Winding Brook Road, Flagstaff, Arizona. Every figure below is copied from data the Centers for Medicare & Medicaid Services (CMS) publishes about nursing homes that take Medicare or Medicaid. We have not added our own judgment to it.

The record at a glance

Federal ID (CCN) 035257
Legal business name Northern Arizona Senior Living Community, LLC
Listed chain or group The Goodman Group
Address 3150 North Winding Brook Road, Flagstaff, AZ 86001
Phone listed with CMS (928) 774-7106
Ownership type Non profit – Other
Certified beds 58
Average residents per day 41.5
Certified since May 3, 2000
Overall CMS rating 2 out of 5
Health inspection rating 2 out of 5
Staffing rating 4 out of 5
Quality measures rating 4 out of 5
Total nursing staff turnover 58.6%
Most recent standard inspection November 7, 2024

CMS scores nursing homes from one to five stars. The health inspection rating is set relative to other nursing homes in the same state, so a one-star home is in the bottom fifth in Arizona, not the bottom fifth nationally. Staffing and quality measure ratings are scored against national thresholds.

Inspectors have cited this home 13 times since January 2024

None reached severity level G, the level CMS calls actual harm. 5 came from complaints rather than routine inspections. Every one of them is listed below, with its date and what the rule required.

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Inspection citations since January 2024

CMS records 13 health citations at this facility from inspections between November 7, 2024 and July 10, 2025.

Inspected Tag What the rule requires Scope and severity Status
Jul 10, 2025 F0609 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (complaint) D — Isolated, Potential for more than minimal harm Correction date Sep 5, 2025
Jan 29, 2025 F0842 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. (complaint) E — Pattern, Potential for more than minimal harm Correction date Mar 28, 2025
Nov 7, 2024 F0658 Ensure services provided by the nursing facility meet professional standards of quality. E — Pattern, Potential for more than minimal harm Correction date Dec 13, 2024
Nov 7, 2024 F0759 Ensure medication error rates are not 5 percent or greater. E — Pattern, Potential for more than minimal harm Correction date Dec 13, 2024
Nov 7, 2024 F0761 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. E — Pattern, Potential for more than minimal harm Correction date Dec 13, 2024
Nov 7, 2024 F0554 Allow residents to self-administer drugs if determined clinically appropriate. D — Isolated, Potential for more than minimal harm Correction date Dec 13, 2024

The wording in the third column is CMS’s own plain-language summary of the federal rule that was cited, not a description of what happened. This table shows the 6 most recent citations. The other 7 are in the CMS file linked below.

How to read scope and severity

Every citation gets a letter from A to L. The letter carries two things at once: how serious the problem was, and how many residents it reached.

Severity Isolated Pattern Widespread
Immediate jeopardy to resident health or safety J K L
Actual harm G H I
No actual harm, potential for more than minimal harm D E F
No actual harm, potential for minimal harm A B C

“Immediate jeopardy” is CMS’s term for a situation that has caused, or is likely to cause, serious injury, harm, impairment or death. It requires the home to act at once.

What this page does not tell you

  • A citation is an inspector’s finding against a federal rule. It is not a court judgment, and the facility may be disputing it. Citations marked “under dispute” above are in CMS’s formal review process.
  • Citation counts partly reflect how often a home was inspected and how many complaints were filed about it. A home with more citations has not automatically given worse care than one with fewer.
  • Bigger homes have more residents, more staff and more inspections, so they tend to accumulate more citations.
  • None of this says anything about the care any one resident received. A home with a clean record can still fail somebody, and a home with a bad record can be caring for your mother well.
  • This is a snapshot. CMS updates these files monthly, and the figures here are from the file dated August 1, 2026.

Where this comes from

For the facility

If anything on this page is wrong, out of date or missing context, we will correct it. The Peaks Health & Rehabilitation and anyone acting for it can reach the watchdog team through our corrections and right of reply page. We publish the response alongside the record.

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