Palm Valley Post Acute — Goodyear, AZ

This page sets out what the federal inspection record says about Palm Valley Post Acute, a 180-bed nursing home at 13575 West Mcdowell Road, Goodyear, Arizona. Every figure below is copied from data the Centers for Medicare & Medicaid Services (CMS) publishes about nursing homes that take Medicare or Medicaid. We have not added our own judgment to it.

The record at a glance

Federal ID (CCN)	035255
Legal business name	Palm Valley Healthcare, LLC
Listed chain or group	Pacs Group
Address	13575 West Mcdowell Road, Goodyear, AZ 85395
Phone listed with CMS	(623) 536-9911
Ownership type	For profit – Corporation
Certified beds	180
Average residents per day	166.8
Certified since	September 28, 1999
Overall CMS rating	2 out of 5
Health inspection rating	1 out of 5
Staffing rating	2 out of 5
Quality measures rating	5 out of 5
Total nursing staff turnover	41.1%
Most recent standard inspection	January 29, 2026

CMS scores nursing homes from one to five stars. The health inspection rating is set relative to other nursing homes in the same state, so a one-star home is in the bottom fifth in Arizona, not the bottom fifth nationally. Staffing and quality measure ratings are scored against national thresholds.

Federal penalties

CMS’s penalty file lists 1 federal penalty against this facility: 1 fine totalling $82,607. A denial of payment means CMS stopped paying the home for residents admitted after a set date until the problem was fixed.

Flags CMS has placed on this facility

• Special Focus Facility candidate. CMS lists this home as a candidate for the Special Focus Facility program. Candidates are drawn from the homes with the worst inspection records in the state; CMS selects a limited number of them into the program itself.

Inspectors have cited this home 40 times since January 2024

2 of those were at severity level G or above — what CMS calls actual harm. 16 came from complaints rather than routine inspections. Every one of them is listed below, with its date and what the rule required.

Was somebody in your family at Palm Valley Post Acute? Tell us what you saw. We will read the whole record for this home — including the parts not shown on this page — and tell you plainly what it says and what your options are. You can write to us here without anyone hearing you.

Inspection citations since January 2024

CMS records 40 health citations at this facility from inspections between March 1, 2024 and January 29, 2026.

Inspected	Tag	What the rule requires	Scope and severity	Status
Jan 29, 2026	F0583	Keep residents’ personal and medical records private and confidential.	D — Isolated, Potential for more than minimal harm	Correction date Feb 26, 2026
Jan 29, 2026	F0645	PASARR screening for Mental disorders or Intellectual Disabilities	D — Isolated, Potential for more than minimal harm	Correction date Feb 26, 2026
Jan 29, 2026	F0814	Dispose of garbage and refuse properly.	D — Isolated, Potential for more than minimal harm	Correction date Feb 26, 2026
Jan 29, 2026	F0880	Provide and implement an infection prevention and control program.	D — Isolated, Potential for more than minimal harm	Correction date Feb 26, 2026
Aug 1, 2025	F0759	Ensure medication error rates are not 5 percent or greater.	E — Pattern, Potential for more than minimal harm	Correction date Aug 25, 2025
Aug 1, 2025	F0761	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.	E — Pattern, Potential for more than minimal harm	Correction date Aug 25, 2025
Feb 6, 2025	F0684	Provide appropriate treatment and care according to orders, resident’s preferences and goals.	G — Isolated, Actual harm	Plan of correction on file
Feb 6, 2025	F0686	Provide appropriate pressure ulcer care and prevent new ulcers from developing.	G — Isolated, Actual harm	Plan of correction on file

The wording in the third column is CMS’s own plain-language summary of the federal rule that was cited, not a description of what happened. This table shows every one of the 2 citations at actual-harm level or above, plus the 6 most recent of the rest. The other 32 are in the CMS file linked below.

How to read scope and severity

Every citation gets a letter from A to L. The letter carries two things at once: how serious the problem was, and how many residents it reached.

Severity	Isolated	Pattern	Widespread
Immediate jeopardy to resident health or safety	J	K	L
Actual harm	G	H	I
No actual harm, potential for more than minimal harm	D	E	F
No actual harm, potential for minimal harm	A	B	C

“Immediate jeopardy” is CMS’s term for a situation that has caused, or is likely to cause, serious injury, harm, impairment or death. It requires the home to act at once.

What this page does not tell you

• A citation is an inspector’s finding against a federal rule. It is not a court judgment, and the facility may be disputing it. Citations marked “under dispute” above are in CMS’s formal review process.
• Citation counts partly reflect how often a home was inspected and how many complaints were filed about it. A home with more citations has not automatically given worse care than one with fewer.
• Bigger homes have more residents, more staff and more inspections, so they tend to accumulate more citations.
• None of this says anything about the care any one resident received. A home with a clean record can still fail somebody, and a home with a bad record can be caring for your mother well.
• This is a snapshot. CMS updates these files monthly, and the figures here are from the file dated August 1, 2026.

Where this comes from

• Ratings, ownership, beds and penalties: CMS Provider Information dataset (4pq5-n9py), file dated August 1, 2026.
• Citations: CMS Health Deficiencies dataset (r5ix-sfxw), file dated August 1, 2026, filtered to inspections on or after January 1, 2024.
• This facility on the government’s own site: Medicare Care Compare.
• Retrieved August 29, 2026. Our method is set out in Editorial policy and How we count.

For the facility

If anything on this page is wrong, out of date or missing context, we will correct it. Palm Valley Post Acute and anyone acting for it can reach the watchdog team through our corrections and right of reply page. We publish the response alongside the record.