Camelback Post Acute Care and Rehabilitation — Phoenix, AZ

This page sets out what the federal inspection record says about Camelback Post Acute Care and Rehabilitation, a 107-bed nursing home at 4635 North 14th Street, Phoenix, Arizona. Every figure below is copied from data the Centers for Medicare & Medicaid Services (CMS) publishes about nursing homes that take Medicare or Medicaid. We have not added our own judgment to it.

The record at a glance

Federal ID (CCN)	035088
Legal business name	Highland Healthcare LLC
Listed chain or group	The Ensign Group
Address	4635 North 14th Street, Phoenix, AZ 85014
Phone listed with CMS	(602) 264-9039
Ownership type	For profit – Corporation
Certified beds	107
Average residents per day	84.3
Certified since	January 6, 1984
Overall CMS rating	3 out of 5
Health inspection rating	2 out of 5
Staffing rating	4 out of 5
Quality measures rating	5 out of 5
Total nursing staff turnover	34.4%
Most recent standard inspection	April 24, 2024

CMS scores nursing homes from one to five stars. The health inspection rating is set relative to other nursing homes in the same state, so a one-star home is in the bottom fifth in Arizona, not the bottom fifth nationally. Staffing and quality measure ratings are scored against national thresholds.

Flags CMS has placed on this facility

• No recent standard inspection. CMS records that this home’s most recent standard health inspection was more than two years ago. Where that is the case, ratings rest on older findings.

Inspectors have cited this home 13 times since January 2024

None reached severity level G, the level CMS calls actual harm. 6 came from complaints rather than routine inspections. Every one of them is listed below, with its date and what the rule required.

Was somebody in your family at Camelback Post Acute Care and Rehabilitation? Tell us what you saw. We will read the whole record for this home — including the parts not shown on this page — and tell you plainly what it says and what your options are. You can write to us here without anyone hearing you.

Inspection citations since January 2024

CMS records 13 health citations at this facility from inspections between April 24, 2024 and June 3, 2026.

Inspected	Tag	What the rule requires	Scope and severity	Status
Jun 3, 2026	F0695	Provide safe and appropriate respiratory care for a resident when needed. (complaint)	D — Isolated, Potential for more than minimal harm	Correction date Jun 25, 2026
Jan 13, 2026	F0600	Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (complaint)	D — Isolated, Potential for more than minimal harm	Correction date Feb 27, 2026
May 29, 2024	F0880	Provide and implement an infection prevention and control program. (complaint)	E — Pattern, Potential for more than minimal harm	Correction date Jun 8, 2024
May 29, 2024	F0921	Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. (complaint)	E — Pattern, Potential for more than minimal harm	Correction date Jun 8, 2024
May 29, 2024	F0697	Provide safe, appropriate pain management for a resident who requires such services. (complaint)	D — Isolated, Potential for more than minimal harm	Correction date Jun 8, 2024
Apr 24, 2024	F0812	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.	E — Pattern, Potential for more than minimal harm	Correction date Jun 8, 2024

The wording in the third column is CMS’s own plain-language summary of the federal rule that was cited, not a description of what happened. This table shows the 6 most recent citations. The other 7 are in the CMS file linked below.

How to read scope and severity

Every citation gets a letter from A to L. The letter carries two things at once: how serious the problem was, and how many residents it reached.

Severity	Isolated	Pattern	Widespread
Immediate jeopardy to resident health or safety	J	K	L
Actual harm	G	H	I
No actual harm, potential for more than minimal harm	D	E	F
No actual harm, potential for minimal harm	A	B	C

“Immediate jeopardy” is CMS’s term for a situation that has caused, or is likely to cause, serious injury, harm, impairment or death. It requires the home to act at once.

What this page does not tell you

• A citation is an inspector’s finding against a federal rule. It is not a court judgment, and the facility may be disputing it. Citations marked “under dispute” above are in CMS’s formal review process.
• Citation counts partly reflect how often a home was inspected and how many complaints were filed about it. A home with more citations has not automatically given worse care than one with fewer.
• Bigger homes have more residents, more staff and more inspections, so they tend to accumulate more citations.
• None of this says anything about the care any one resident received. A home with a clean record can still fail somebody, and a home with a bad record can be caring for your mother well.
• This is a snapshot. CMS updates these files monthly, and the figures here are from the file dated August 1, 2026.

Where this comes from

• Ratings, ownership, beds and penalties: CMS Provider Information dataset (4pq5-n9py), file dated August 1, 2026.
• Citations: CMS Health Deficiencies dataset (r5ix-sfxw), file dated August 1, 2026, filtered to inspections on or after January 1, 2024.
• This facility on the government’s own site: Medicare Care Compare.
• Retrieved August 29, 2026. Our method is set out in Editorial policy and How we count.

For the facility

If anything on this page is wrong, out of date or missing context, we will correct it. Camelback Post Acute Care and Rehabilitation and anyone acting for it can reach the watchdog team through our corrections and right of reply page. We publish the response alongside the record.