Pacific Villa, Inc. — Long Beach, CA

This page sets out what the federal inspection record says about Pacific Villa, Inc., a 95-bed nursing home at 3501 Cedar Avenue, Long Beach, California. Every figure below is copied from data the Centers for Medicare & Medicaid Services (CMS) publishes about nursing homes that take Medicare or Medicaid. We have not added our own judgment to it.

The record at a glance

Federal ID (CCN)	056313
Listed chain or group	Rollins-Nelson Healthcare Management
Address	3501 Cedar Avenue, Long Beach, CA 90807
Phone listed with CMS	(562) 595-1731
Ownership type	For profit – Individual
Certified beds	95
Average residents per day	85.2
Certified since	March 13, 1972
Overall CMS rating	2 out of 5
Health inspection rating	2 out of 5
Staffing rating	3 out of 5
Quality measures rating	4 out of 5
Total nursing staff turnover	36.7%
Most recent standard inspection	February 27, 2026

CMS scores nursing homes from one to five stars. The health inspection rating is set relative to other nursing homes in the same state, so a one-star home is in the bottom fifth in California, not the bottom fifth nationally. Staffing and quality measure ratings are scored against national thresholds.

Federal penalties

CMS’s penalty file lists 3 federal penalties against this facility: 3 fines totalling $29,170. A denial of payment means CMS stopped paying the home for residents admitted after a set date until the problem was fixed.

Flags CMS has placed on this facility

• Abuse icon. CMS marks this facility with the abuse icon on Care Compare. CMS applies that icon to homes cited for “abuse that led to harm of a resident within the past year” or “abuse that could have potentially led to harm of a resident in each of the last two years.” CMS updates the list monthly and removes homes that no longer meet the criteria.

Inspectors have cited this home 73 times since January 2024

2 of those were at severity level G or above — what CMS calls actual harm. 26 came from complaints rather than routine inspections. Every one of them is listed below, with its date and what the rule required.

Was somebody in your family at Pacific Villa, Inc.? Tell us what you saw. We will read the whole record for this home — including the parts not shown on this page — and tell you plainly what it says and what your options are. You can write to us here without anyone hearing you.

Inspection citations since January 2024

CMS records 73 health citations at this facility from inspections between January 5, 2024 and February 27, 2026.

Inspected	Tag	What the rule requires	Scope and severity	Status
Feb 27, 2026	F0842	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.	D — Isolated, Potential for more than minimal harm	Correction date Mar 25, 2026
Feb 27, 2026	F0790	Provide routine and 24-hour emergency dental care for each resident.	E — Pattern, Potential for more than minimal harm	Correction date Mar 25, 2026
Feb 27, 2026	F0812	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.	E — Pattern, Potential for more than minimal harm	Correction date Mar 25, 2026
Feb 27, 2026	F0605	Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident’s ability to function.	D — Isolated, Potential for more than minimal harm	Correction date Mar 25, 2026
Feb 27, 2026	F0607	Develop and implement policies and procedures to prevent abuse, neglect, and theft.	D — Isolated, Potential for more than minimal harm	Correction date Mar 25, 2026
Feb 27, 2026	F0609	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.	D — Isolated, Potential for more than minimal harm	Correction date Mar 25, 2026
Apr 28, 2025	F0689	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (complaint)	G — Isolated, Actual harm	Plan of correction on file
Apr 28, 2025	F0600	Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (complaint)	G — Isolated, Actual harm	Correction date Jun 25, 2025

The wording in the third column is CMS’s own plain-language summary of the federal rule that was cited, not a description of what happened. This table shows every one of the 2 citations at actual-harm level or above, plus the 6 most recent of the rest. The other 65 are in the CMS file linked below.

How to read scope and severity

Every citation gets a letter from A to L. The letter carries two things at once: how serious the problem was, and how many residents it reached.

Severity	Isolated	Pattern	Widespread
Immediate jeopardy to resident health or safety	J	K	L
Actual harm	G	H	I
No actual harm, potential for more than minimal harm	D	E	F
No actual harm, potential for minimal harm	A	B	C

“Immediate jeopardy” is CMS’s term for a situation that has caused, or is likely to cause, serious injury, harm, impairment or death. It requires the home to act at once.

What this page does not tell you

• A citation is an inspector’s finding against a federal rule. It is not a court judgment, and the facility may be disputing it. Citations marked “under dispute” above are in CMS’s formal review process.
• Citation counts partly reflect how often a home was inspected and how many complaints were filed about it. A home with more citations has not automatically given worse care than one with fewer.
• Bigger homes have more residents, more staff and more inspections, so they tend to accumulate more citations.
• None of this says anything about the care any one resident received. A home with a clean record can still fail somebody, and a home with a bad record can be caring for your mother well.
• This is a snapshot. CMS updates these files monthly, and the figures here are from the file dated August 1, 2026.

Where this comes from

• Ratings, ownership, beds and penalties: CMS Provider Information dataset (4pq5-n9py), file dated August 1, 2026.
• Citations: CMS Health Deficiencies dataset (r5ix-sfxw), file dated August 1, 2026, filtered to inspections on or after January 1, 2024.
• This facility on the government’s own site: Medicare Care Compare.
• Retrieved August 29, 2026. Our method is set out in Editorial policy and How we count.

For the facility

If anything on this page is wrong, out of date or missing context, we will correct it. Pacific Villa, Inc. and anyone acting for it can reach the watchdog team through our corrections and right of reply page. We publish the response alongside the record.