Laurel Heights Community Care — San Francisco, CA
This page sets out what the federal inspection record says about Laurel Heights Community Care, a 32-bed nursing home at 2740 California St, San Francisco, California. Every figure below is copied from data the Centers for Medicare & Medicaid Services (CMS) publishes about nursing homes that take Medicare or Medicaid. We have not added our own judgment to it.
The record at a glance
| Federal ID (CCN) | 555869 |
| Legal business name | Jc Care Inc. |
| Address | 2740 California St, San Francisco, CA 94115 |
| Phone listed with CMS | (415) 567-3133 |
| Ownership type | For profit – Corporation |
| Certified beds | 32 |
| Average residents per day | 30.0 |
| Certified since | May 11, 2011 |
| Overall CMS rating | 5 out of 5 |
| Health inspection rating | 4 out of 5 |
| Staffing rating | 4 out of 5 |
| Quality measures rating | 5 out of 5 |
| Total nursing staff turnover | 14.3% |
| Most recent standard inspection | July 31, 2025 |
CMS scores nursing homes from one to five stars. The health inspection rating is set relative to other nursing homes in the same state, so a one-star home is in the bottom fifth in California, not the bottom fifth nationally. Staffing and quality measure ratings are scored against national thresholds.
Federal penalties
CMS’s penalty file lists 1 federal penalty against this facility: 1 fine totalling $8,018. A denial of payment means CMS stopped paying the home for residents admitted after a set date until the problem was fixed.
Inspectors have cited this home 21 times since January 2024
1 of those was at severity level G or above — what CMS calls actual harm. 1 came from complaints rather than routine inspections. Every one of them is listed below, with its date and what the rule required.
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Inspection citations since January 2024
CMS records 21 health citations at this facility from inspections between April 19, 2024 and July 31, 2025.
| Inspected | Tag | What the rule requires | Scope and severity | Status |
|---|---|---|---|---|
| Jul 31, 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E — Pattern, Potential for more than minimal harm | Correction date Aug 30, 2025 |
| Jul 31, 2025 | F0849 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. | D — Isolated, Potential for more than minimal harm | Correction date Aug 30, 2025 |
| Jul 31, 2025 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D — Isolated, Potential for more than minimal harm | Correction date Aug 30, 2025 |
| Jul 31, 2025 | F0912 | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. | B — Pattern, Potential for minimal harm | Past Non-Compliance |
| May 8, 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (complaint) | G — Isolated, Actual harm | Correction date May 15, 2024 |
| Apr 19, 2024 | F0805 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | E — Pattern, Potential for more than minimal harm | Correction date May 13, 2024 |
| Apr 19, 2024 | F0801 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. | F — Widespread, Potential for more than minimal harm | Correction date May 17, 2024 |
The wording in the third column is CMS’s own plain-language summary of the federal rule that was cited, not a description of what happened. This table shows every one of the 1 citation at actual-harm level or above, plus the 6 most recent of the rest. The other 14 are in the CMS file linked below.
How to read scope and severity
Every citation gets a letter from A to L. The letter carries two things at once: how serious the problem was, and how many residents it reached.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm | G | H | I |
| No actual harm, potential for more than minimal harm | D | E | F |
| No actual harm, potential for minimal harm | A | B | C |
“Immediate jeopardy” is CMS’s term for a situation that has caused, or is likely to cause, serious injury, harm, impairment or death. It requires the home to act at once.
What this page does not tell you
- A citation is an inspector’s finding against a federal rule. It is not a court judgment, and the facility may be disputing it. Citations marked “under dispute” above are in CMS’s formal review process.
- Citation counts partly reflect how often a home was inspected and how many complaints were filed about it. A home with more citations has not automatically given worse care than one with fewer.
- Bigger homes have more residents, more staff and more inspections, so they tend to accumulate more citations.
- None of this says anything about the care any one resident received. A home with a clean record can still fail somebody, and a home with a bad record can be caring for your mother well.
- This is a snapshot. CMS updates these files monthly, and the figures here are from the file dated August 1, 2026.
Where this comes from
- Ratings, ownership, beds and penalties: CMS Provider Information dataset (4pq5-n9py), file dated August 1, 2026.
- Citations: CMS Health Deficiencies dataset (r5ix-sfxw), file dated August 1, 2026, filtered to inspections on or after January 1, 2024.
- This facility on the government’s own site: Medicare Care Compare.
- Retrieved August 29, 2026. Our method is set out in Editorial policy and How we count.
For the facility
If anything on this page is wrong, out of date or missing context, we will correct it. Laurel Heights Community Care and anyone acting for it can reach the watchdog team through our corrections and right of reply page. We publish the response alongside the record.
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