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San Francisco Towers — San Francisco, CA

This page sets out what the federal inspection record says about San Francisco Towers, a 27-bed nursing home at 1661 Pine Street, San Francisco, California. Every figure below is copied from data the Centers for Medicare & Medicaid Services (CMS) publishes about nursing homes that take Medicare or Medicaid. We have not added our own judgment to it.

The record at a glance

Federal ID (CCN) 555728
Legal business name Front Porch Communities and Services
Listed chain or group Front Porch
Address 1661 Pine Street, San Francisco, CA 94109
Phone listed with CMS (415) 447-5505
Ownership type Non profit – Corporation
Certified beds 27
Average residents per day 14.9
Certified since July 28, 1998
Overall CMS rating 5 out of 5
Health inspection rating 5 out of 5
Staffing rating 5 out of 5
Quality measures rating 4 out of 5
Total nursing staff turnover 13.0%
Most recent standard inspection December 4, 2025

CMS scores nursing homes from one to five stars. The health inspection rating is set relative to other nursing homes in the same state, so a one-star home is in the bottom fifth in California, not the bottom fifth nationally. Staffing and quality measure ratings are scored against national thresholds.

Inspectors have cited this home 8 times since January 2024

None reached severity level G, the level CMS calls actual harm. Every one of them is listed below, with its date and what the rule required.

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Inspection citations since January 2024

CMS records 8 health citations at this facility from inspections between June 7, 2024 and December 4, 2025.

Inspected Tag What the rule requires Scope and severity Status
Dec 4, 2025 F0578 Honor the resident’s right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. D — Isolated, Potential for more than minimal harm Correction date Dec 16, 2025
Dec 4, 2025 F0757 Ensure each resident’s drug regimen must be free from unnecessary drugs. D — Isolated, Potential for more than minimal harm Correction date Dec 16, 2025
Dec 4, 2025 F0641 Ensure each resident receives an accurate assessment. D — Isolated, Potential for more than minimal harm Correction date Dec 16, 2025
Dec 4, 2025 F0628 Provide the required documentation or notification related to the resident’s needs, appeal rights, or bed-hold policies. D — Isolated, Potential for more than minimal harm Correction date Dec 16, 2025
Dec 4, 2025 F0812 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. E — Pattern, Potential for more than minimal harm Correction date Dec 16, 2025
Jun 7, 2024 F0761 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. D — Isolated, Potential for more than minimal harm Correction date Jul 11, 2024

The wording in the third column is CMS’s own plain-language summary of the federal rule that was cited, not a description of what happened. This table shows the 6 most recent citations. The other 2 are in the CMS file linked below.

How to read scope and severity

Every citation gets a letter from A to L. The letter carries two things at once: how serious the problem was, and how many residents it reached.

Severity Isolated Pattern Widespread
Immediate jeopardy to resident health or safety J K L
Actual harm G H I
No actual harm, potential for more than minimal harm D E F
No actual harm, potential for minimal harm A B C

“Immediate jeopardy” is CMS’s term for a situation that has caused, or is likely to cause, serious injury, harm, impairment or death. It requires the home to act at once.

What this page does not tell you

  • A citation is an inspector’s finding against a federal rule. It is not a court judgment, and the facility may be disputing it. Citations marked “under dispute” above are in CMS’s formal review process.
  • Citation counts partly reflect how often a home was inspected and how many complaints were filed about it. A home with more citations has not automatically given worse care than one with fewer.
  • Bigger homes have more residents, more staff and more inspections, so they tend to accumulate more citations.
  • None of this says anything about the care any one resident received. A home with a clean record can still fail somebody, and a home with a bad record can be caring for your mother well.
  • This is a snapshot. CMS updates these files monthly, and the figures here are from the file dated August 1, 2026.

Where this comes from

For the facility

If anything on this page is wrong, out of date or missing context, we will correct it. San Francisco Towers and anyone acting for it can reach the watchdog team through our corrections and right of reply page. We publish the response alongside the record.

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