Creekside Post-Acute — San Jose, CA

This page sets out what the federal inspection record says about Creekside Post-Acute, a 130-bed nursing home at 3580 Payne Avenue, San Jose, California. Every figure below is copied from data the Centers for Medicare & Medicaid Services (CMS) publishes about nursing homes that take Medicare or Medicaid. We have not added our own judgment to it.

The record at a glance

Federal ID (CCN)	055884
Legal business name	Newport Beach Holdings LLC
Listed chain or group	Links Healthcare Group
Address	3580 Payne Avenue, San Jose, CA 95117
Phone listed with CMS	(408) 248-7100
Ownership type	For profit – Limited Liability company
Certified beds	130
Average residents per day	122.9
Certified since	March 12, 1968
Overall CMS rating	5 out of 5
Health inspection rating	4 out of 5
Staffing rating	4 out of 5
Quality measures rating	5 out of 5
Total nursing staff turnover	57.2%
Most recent standard inspection	December 5, 2024

CMS scores nursing homes from one to five stars. The health inspection rating is set relative to other nursing homes in the same state, so a one-star home is in the bottom fifth in California, not the bottom fifth nationally. Staffing and quality measure ratings are scored against national thresholds.

Federal penalties

CMS’s penalty file lists 1 federal penalty against this facility: 1 fine totalling $20,248. A denial of payment means CMS stopped paying the home for residents admitted after a set date until the problem was fixed.

Inspectors have cited this home 19 times since January 2024

1 of those was at severity level G or above — what CMS calls actual harm. 16 came from complaints rather than routine inspections. Every one of them is listed below, with its date and what the rule required.

Was somebody in your family at Creekside Post-Acute? Tell us what you saw. We will read the whole record for this home — including the parts not shown on this page — and tell you plainly what it says and what your options are. You can write to us here without anyone hearing you.

Inspection citations since January 2024

CMS records 19 health citations at this facility from inspections between February 22, 2024 and September 23, 2025.

Inspected	Tag	What the rule requires	Scope and severity	Status
Sep 23, 2025	F0880	Provide and implement an infection prevention and control program. (complaint)	D — Isolated, Potential for more than minimal harm	Correction date Oct 19, 2025
Sep 23, 2025	F0684	Provide appropriate treatment and care according to orders, resident’s preferences and goals. (complaint)	D — Isolated, Potential for more than minimal harm	Correction date Oct 19, 2025
Jun 10, 2025	F0678	Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. (complaint)	D — Isolated, Potential for more than minimal harm	Correction date Jun 27, 2025
Apr 15, 2025	F0658	Ensure services provided by the nursing facility meet professional standards of quality. (complaint)	D — Isolated, Potential for more than minimal harm	Correction date Apr 30, 2025
Dec 5, 2024	F0641	Ensure each resident receives an accurate assessment.	D — Isolated, Potential for more than minimal harm	Correction date Dec 23, 2024
Dec 5, 2024	F0645	PASARR screening for Mental disorders or Intellectual Disabilities	D — Isolated, Potential for more than minimal harm	Correction date Dec 23, 2024
Aug 9, 2024	F0689	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (complaint)	G — Isolated, Actual harm	Correction date Sep 4, 2024

The wording in the third column is CMS’s own plain-language summary of the federal rule that was cited, not a description of what happened. This table shows every one of the 1 citation at actual-harm level or above, plus the 6 most recent of the rest. The other 12 are in the CMS file linked below.

How to read scope and severity

Every citation gets a letter from A to L. The letter carries two things at once: how serious the problem was, and how many residents it reached.

Severity	Isolated	Pattern	Widespread
Immediate jeopardy to resident health or safety	J	K	L
Actual harm	G	H	I
No actual harm, potential for more than minimal harm	D	E	F
No actual harm, potential for minimal harm	A	B	C

“Immediate jeopardy” is CMS’s term for a situation that has caused, or is likely to cause, serious injury, harm, impairment or death. It requires the home to act at once.

What this page does not tell you

• A citation is an inspector’s finding against a federal rule. It is not a court judgment, and the facility may be disputing it. Citations marked “under dispute” above are in CMS’s formal review process.
• Citation counts partly reflect how often a home was inspected and how many complaints were filed about it. A home with more citations has not automatically given worse care than one with fewer.
• Bigger homes have more residents, more staff and more inspections, so they tend to accumulate more citations.
• None of this says anything about the care any one resident received. A home with a clean record can still fail somebody, and a home with a bad record can be caring for your mother well.
• This is a snapshot. CMS updates these files monthly, and the figures here are from the file dated August 1, 2026.

Where this comes from

• Ratings, ownership, beds and penalties: CMS Provider Information dataset (4pq5-n9py), file dated August 1, 2026.
• Citations: CMS Health Deficiencies dataset (r5ix-sfxw), file dated August 1, 2026, filtered to inspections on or after January 1, 2024.
• This facility on the government’s own site: Medicare Care Compare.
• Retrieved August 29, 2026. Our method is set out in Editorial policy and How we count.

For the facility

If anything on this page is wrong, out of date or missing context, we will correct it. Creekside Post-Acute and anyone acting for it can reach the watchdog team through our corrections and right of reply page. We publish the response alongside the record.