Hollenbeck Palms — Los Angeles, CA

This page sets out what the federal inspection record says about Hollenbeck Palms, a 106-bed nursing home at 573 S. Boyle Ave., Los Angeles, California. Every figure below is copied from data the Centers for Medicare & Medicaid Services (CMS) publishes about nursing homes that take Medicare or Medicaid. We have not added our own judgment to it.

The record at a glance

Federal ID (CCN)	055115
Address	573 S. Boyle Ave., Los Angeles, CA 90033
Phone listed with CMS	(213) 263-6195
Ownership type	Non profit – Corporation
Certified beds	106
Average residents per day	53.7
Certified since	January 1, 1967
Overall CMS rating	4 out of 5
Health inspection rating	3 out of 5
Staffing rating	5 out of 5
Quality measures rating	3 out of 5
Total nursing staff turnover	28.1%
Most recent standard inspection	December 12, 2025

CMS scores nursing homes from one to five stars. The health inspection rating is set relative to other nursing homes in the same state, so a one-star home is in the bottom fifth in California, not the bottom fifth nationally. Staffing and quality measure ratings are scored against national thresholds.

Inspectors have cited this home 30 times since January 2024

2 of those were at severity level G or above — what CMS calls actual harm. 8 came from complaints rather than routine inspections. Every one of them is listed below, with its date and what the rule required.

Was somebody in your family at Hollenbeck Palms? Tell us what you saw. We will read the whole record for this home — including the parts not shown on this page — and tell you plainly what it says and what your options are. You can write to us here without anyone hearing you.

Inspection citations since January 2024

CMS records 30 health citations at this facility from inspections between August 20, 2024 and June 11, 2026.

Inspected	Tag	What the rule requires	Scope and severity	Status
Jun 11, 2026	F0689	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (complaint)	G — Isolated, Actual harm	Correction date Jul 6, 2026
Jun 11, 2026	F0656	Develop and implement a complete care plan that meets all the resident’s needs, with timetables and actions that can be measured. (complaint)	D — Isolated, Potential for more than minimal harm	Correction date Jul 6, 2026
Feb 24, 2026	F0684	Provide appropriate treatment and care according to orders, resident’s preferences and goals. (complaint)	D — Isolated, Potential for more than minimal harm	Correction date Mar 9, 2026
Jan 28, 2026	F0808	Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. (complaint)	D — Isolated, Potential for more than minimal harm	Correction date Feb 17, 2026
Dec 12, 2025	F0880	Provide and implement an infection prevention and control program.	D — Isolated, Potential for more than minimal harm	Correction date Dec 18, 2025
Dec 12, 2025	F0694	Provide for the safe, appropriate administration of IV fluids for a resident when needed.	D — Isolated, Potential for more than minimal harm	Correction date Dec 23, 2025
Dec 12, 2025	F0677	Provide care and assistance to perform activities of daily living for any resident who is unable.	D — Isolated, Potential for more than minimal harm	Correction date Dec 17, 2025
Aug 20, 2024	F0689	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (complaint)	G — Isolated, Actual harm	Correction date Sep 13, 2024

The wording in the third column is CMS’s own plain-language summary of the federal rule that was cited, not a description of what happened. This table shows every one of the 2 citations at actual-harm level or above, plus the 6 most recent of the rest. The other 22 are in the CMS file linked below.

How to read scope and severity

Every citation gets a letter from A to L. The letter carries two things at once: how serious the problem was, and how many residents it reached.

Severity	Isolated	Pattern	Widespread
Immediate jeopardy to resident health or safety	J	K	L
Actual harm	G	H	I
No actual harm, potential for more than minimal harm	D	E	F
No actual harm, potential for minimal harm	A	B	C

“Immediate jeopardy” is CMS’s term for a situation that has caused, or is likely to cause, serious injury, harm, impairment or death. It requires the home to act at once.

What this page does not tell you

• A citation is an inspector’s finding against a federal rule. It is not a court judgment, and the facility may be disputing it. Citations marked “under dispute” above are in CMS’s formal review process.
• Citation counts partly reflect how often a home was inspected and how many complaints were filed about it. A home with more citations has not automatically given worse care than one with fewer.
• Bigger homes have more residents, more staff and more inspections, so they tend to accumulate more citations.
• None of this says anything about the care any one resident received. A home with a clean record can still fail somebody, and a home with a bad record can be caring for your mother well.
• This is a snapshot. CMS updates these files monthly, and the figures here are from the file dated August 1, 2026.

Where this comes from

• Ratings, ownership, beds and penalties: CMS Provider Information dataset (4pq5-n9py), file dated August 1, 2026.
• Citations: CMS Health Deficiencies dataset (r5ix-sfxw), file dated August 1, 2026, filtered to inspections on or after January 1, 2024.
• This facility on the government’s own site: Medicare Care Compare.
• Retrieved August 29, 2026. Our method is set out in Editorial policy and How we count.

For the facility

If anything on this page is wrong, out of date or missing context, we will correct it. Hollenbeck Palms and anyone acting for it can reach the watchdog team through our corrections and right of reply page. We publish the response alongside the record.