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Veterans Home of California – West Los Angeles — Los Angeles, CA

This page sets out what the federal inspection record says about Veterans Home of California – West Los Angeles, a 312-bed nursing home at 11500 Nimitz Avenue, Los Angeles, California. Every figure below is copied from data the Centers for Medicare & Medicaid Services (CMS) publishes about nursing homes that take Medicare or Medicaid. We have not added our own judgment to it.

The record at a glance

Federal ID (CCN) 555917
Legal business name Department of Veterans Affairs of the State of California
Address 11500 Nimitz Avenue, Los Angeles, CA 90049
Phone listed with CMS (424) 832-8200
Ownership type Government – State
Certified beds 312
Average residents per day 143.1
Certified since November 21, 2019
Overall CMS rating 3 out of 5
Health inspection rating 2 out of 5
Staffing rating 5 out of 5
Quality measures rating 4 out of 5
Total nursing staff turnover 35.3%
Most recent standard inspection December 12, 2025

CMS scores nursing homes from one to five stars. The health inspection rating is set relative to other nursing homes in the same state, so a one-star home is in the bottom fifth in California, not the bottom fifth nationally. Staffing and quality measure ratings are scored against national thresholds.

Inspectors have cited this home 47 times since January 2024

None reached severity level G, the level CMS calls actual harm. 13 came from complaints rather than routine inspections. Every one of them is listed below, with its date and what the rule required.

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Inspection citations since January 2024

CMS records 47 health citations at this facility from inspections between January 10, 2024 and July 2, 2026.

Inspected Tag What the rule requires Scope and severity Status
Jul 2, 2026 F0550 Honor the resident’s right to a dignified existence, self-determination, communication, and to exercise his or her rights. (complaint) D — Isolated, Potential for more than minimal harm Correction date Jul 17, 2026
Jan 14, 2026 F0602 Protect each resident from the wrongful use of the resident’s belongings or money. (complaint) D — Isolated, Potential for more than minimal harm Correction date Feb 10, 2026
Dec 12, 2025 F0868 Have the Quality Assessment and Assurance group have the required members and meet at least quarterly F — Widespread, Potential for more than minimal harm Correction date Jan 12, 2026
Dec 12, 2025 F0802 Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. F — Widespread, Potential for more than minimal harm Correction date Jan 12, 2026
Dec 12, 2025 F0812 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F — Widespread, Potential for more than minimal harm Correction date Jan 12, 2026
Dec 12, 2025 F0841 Designate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility. F — Widespread, Potential for more than minimal harm Correction date Jan 12, 2026

The wording in the third column is CMS’s own plain-language summary of the federal rule that was cited, not a description of what happened. This table shows the 6 most recent citations. The other 41 are in the CMS file linked below.

How to read scope and severity

Every citation gets a letter from A to L. The letter carries two things at once: how serious the problem was, and how many residents it reached.

Severity Isolated Pattern Widespread
Immediate jeopardy to resident health or safety J K L
Actual harm G H I
No actual harm, potential for more than minimal harm D E F
No actual harm, potential for minimal harm A B C

“Immediate jeopardy” is CMS’s term for a situation that has caused, or is likely to cause, serious injury, harm, impairment or death. It requires the home to act at once.

What this page does not tell you

  • A citation is an inspector’s finding against a federal rule. It is not a court judgment, and the facility may be disputing it. Citations marked “under dispute” above are in CMS’s formal review process.
  • Citation counts partly reflect how often a home was inspected and how many complaints were filed about it. A home with more citations has not automatically given worse care than one with fewer.
  • Bigger homes have more residents, more staff and more inspections, so they tend to accumulate more citations.
  • None of this says anything about the care any one resident received. A home with a clean record can still fail somebody, and a home with a bad record can be caring for your mother well.
  • This is a snapshot. CMS updates these files monthly, and the figures here are from the file dated August 1, 2026.

Where this comes from

For the facility

If anything on this page is wrong, out of date or missing context, we will correct it. Veterans Home of California – West Los Angeles and anyone acting for it can reach the watchdog team through our corrections and right of reply page. We publish the response alongside the record.

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