Heritage Manor — Monterey Park, CA

This page sets out what the federal inspection record says about Heritage Manor, a 99-bed nursing home at 610 North Garfield Avenue, Monterey Park, California. Every figure below is copied from data the Centers for Medicare & Medicaid Services (CMS) publishes about nursing homes that take Medicare or Medicaid. We have not added our own judgment to it.

The record at a glance

Federal ID (CCN)	055989
Legal business name	Heritage Manor Healthcare LLC
Listed chain or group	David Johnson
Address	610 North Garfield Avenue, Monterey Park, CA 91754
Phone listed with CMS	(626) 573-3141
Ownership type	For profit – Limited Liability company
Certified beds	99
Average residents per day	95.0
Certified since	September 1, 1970
Overall CMS rating	2 out of 5
Health inspection rating	1 out of 5
Staffing rating	3 out of 5
Quality measures rating	5 out of 5
Total nursing staff turnover	23.7%
Most recent standard inspection	April 30, 2026

CMS scores nursing homes from one to five stars. The health inspection rating is set relative to other nursing homes in the same state, so a one-star home is in the bottom fifth in California, not the bottom fifth nationally. Staffing and quality measure ratings are scored against national thresholds.

Federal penalties

CMS’s penalty file lists 1 federal penalty against this facility: 1 fine totalling $17,940. A denial of payment means CMS stopped paying the home for residents admitted after a set date until the problem was fixed.

Inspectors have cited this home 62 times since January 2024

2 of those were at severity level G or above — what CMS calls actual harm. 1 reached immediate jeopardy, CMS’s most serious category. 16 came from complaints rather than routine inspections. Every one of them is listed below, with its date and what the rule required.

Was somebody in your family at Heritage Manor? Tell us what you saw. We will read the whole record for this home — including the parts not shown on this page — and tell you plainly what it says and what your options are. You can write to us here without anyone hearing you.

Inspection citations since January 2024

CMS records 62 health citations at this facility from inspections between March 7, 2024 and May 1, 2026.

Inspected	Tag	What the rule requires	Scope and severity	Status
May 1, 2026	F0627	Ensure the transfer/discharge meets the resident’s needs/preferences and that the resident is prepared for a safe transfer/discharge. (complaint)	E — Pattern, Potential for more than minimal harm	Correction date May 19, 2026
May 1, 2026	F0620	Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide. (complaint)	E — Pattern, Potential for more than minimal harm	Correction date May 19, 2026
Apr 30, 2026	F0732	Post nurse staffing information every day.	E — Pattern, Potential for more than minimal harm	Correction date May 27, 2026
Apr 30, 2026	F0698	Provide safe, appropriate dialysis care/services for a resident who requires such services.	E — Pattern, Potential for more than minimal harm	Correction date May 27, 2026
Apr 30, 2026	F0757	Ensure each resident’s drug regimen must be free from unnecessary drugs.	E — Pattern, Potential for more than minimal harm	Correction date May 20, 2026
Apr 30, 2026	F0812	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.	E — Pattern, Potential for more than minimal harm	Correction date May 21, 2026
Mar 28, 2025	F0695	Provide safe and appropriate respiratory care for a resident when needed.	J — Isolated, Immediate jeopardy	Correction date Apr 21, 2025
Dec 5, 2024	F0689	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (complaint)	G — Isolated, Actual harm	Correction date Dec 27, 2024

The wording in the third column is CMS’s own plain-language summary of the federal rule that was cited, not a description of what happened. This table shows every one of the 2 citations at actual-harm level or above, plus the 6 most recent of the rest. The other 54 are in the CMS file linked below.

How to read scope and severity

Every citation gets a letter from A to L. The letter carries two things at once: how serious the problem was, and how many residents it reached.

Severity	Isolated	Pattern	Widespread
Immediate jeopardy to resident health or safety	J	K	L
Actual harm	G	H	I
No actual harm, potential for more than minimal harm	D	E	F
No actual harm, potential for minimal harm	A	B	C

“Immediate jeopardy” is CMS’s term for a situation that has caused, or is likely to cause, serious injury, harm, impairment or death. It requires the home to act at once.

What this page does not tell you

• A citation is an inspector’s finding against a federal rule. It is not a court judgment, and the facility may be disputing it. Citations marked “under dispute” above are in CMS’s formal review process.
• Citation counts partly reflect how often a home was inspected and how many complaints were filed about it. A home with more citations has not automatically given worse care than one with fewer.
• Bigger homes have more residents, more staff and more inspections, so they tend to accumulate more citations.
• None of this says anything about the care any one resident received. A home with a clean record can still fail somebody, and a home with a bad record can be caring for your mother well.
• This is a snapshot. CMS updates these files monthly, and the figures here are from the file dated August 1, 2026.

Where this comes from

• Ratings, ownership, beds and penalties: CMS Provider Information dataset (4pq5-n9py), file dated August 1, 2026.
• Citations: CMS Health Deficiencies dataset (r5ix-sfxw), file dated August 1, 2026, filtered to inspections on or after January 1, 2024.
• This facility on the government’s own site: Medicare Care Compare.
• Retrieved August 29, 2026. Our method is set out in Editorial policy and How we count.

For the facility

If anything on this page is wrong, out of date or missing context, we will correct it. Heritage Manor and anyone acting for it can reach the watchdog team through our corrections and right of reply page. We publish the response alongside the record.