Presbyterian Intercomm Hosp DP/SNF — Whittier, CA
This page sets out what the federal inspection record says about Presbyterian Intercomm Hosp DP/SNF, a 35-bed nursing home at 12401 Washington Blvd., Whittier, California. Every figure below is copied from data the Centers for Medicare & Medicaid Services (CMS) publishes about nursing homes that take Medicare or Medicaid. We have not added our own judgment to it.
The record at a glance
| Federal ID (CCN) | 555654 |
| Legal business name | Pih Health Whittier Hospital |
| Address | 12401 Washington Blvd., Whittier, CA 90602 |
| Phone listed with CMS | (562) 698-0811 |
| Ownership type | Non profit – Corporation |
| Certified beds | 35 |
| Average residents per day | 29.2 |
| Certified since | February 15, 1996 |
| Overall CMS rating | 5 out of 5 |
| Health inspection rating | 5 out of 5 |
| Staffing rating | 5 out of 5 |
| Quality measures rating | 3 out of 5 |
| Total nursing staff turnover | 20.0% |
| Most recent standard inspection | July 18, 2025 |
CMS scores nursing homes from one to five stars. The health inspection rating is set relative to other nursing homes in the same state, so a one-star home is in the bottom fifth in California, not the bottom fifth nationally. Staffing and quality measure ratings are scored against national thresholds.
Inspectors have cited this home 11 times since January 2024
None reached severity level G, the level CMS calls actual harm. Every one of them is listed below, with its date and what the rule required.
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Inspection citations since January 2024
CMS records 11 health citations at this facility from inspections between July 14, 2024 and July 18, 2025.
| Inspected | Tag | What the rule requires | Scope and severity | Status |
|---|---|---|---|---|
| Jul 18, 2025 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D — Isolated, Potential for more than minimal harm | Correction date Aug 18, 2025 |
| Jul 18, 2025 | F0693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D — Isolated, Potential for more than minimal harm | Correction date Aug 18, 2025 |
| Jul 18, 2025 | F0640 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | D — Isolated, Potential for more than minimal harm | Correction date Aug 18, 2025 |
| Jul 18, 2025 | F0636 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. | D — Isolated, Potential for more than minimal harm | Correction date Aug 18, 2025 |
| Jul 18, 2025 | F0550 | Honor the resident’s right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E — Pattern, Potential for more than minimal harm | Correction date Aug 18, 2025 |
| Jul 18, 2025 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D — Isolated, Potential for more than minimal harm | Correction date Aug 18, 2025 |
The wording in the third column is CMS’s own plain-language summary of the federal rule that was cited, not a description of what happened. This table shows the 6 most recent citations. The other 5 are in the CMS file linked below.
How to read scope and severity
Every citation gets a letter from A to L. The letter carries two things at once: how serious the problem was, and how many residents it reached.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm | G | H | I |
| No actual harm, potential for more than minimal harm | D | E | F |
| No actual harm, potential for minimal harm | A | B | C |
“Immediate jeopardy” is CMS’s term for a situation that has caused, or is likely to cause, serious injury, harm, impairment or death. It requires the home to act at once.
What this page does not tell you
- A citation is an inspector’s finding against a federal rule. It is not a court judgment, and the facility may be disputing it. Citations marked “under dispute” above are in CMS’s formal review process.
- Citation counts partly reflect how often a home was inspected and how many complaints were filed about it. A home with more citations has not automatically given worse care than one with fewer.
- Bigger homes have more residents, more staff and more inspections, so they tend to accumulate more citations.
- None of this says anything about the care any one resident received. A home with a clean record can still fail somebody, and a home with a bad record can be caring for your mother well.
- This is a snapshot. CMS updates these files monthly, and the figures here are from the file dated August 1, 2026.
Where this comes from
- Ratings, ownership, beds and penalties: CMS Provider Information dataset (4pq5-n9py), file dated August 1, 2026.
- Citations: CMS Health Deficiencies dataset (r5ix-sfxw), file dated August 1, 2026, filtered to inspections on or after January 1, 2024.
- This facility on the government’s own site: Medicare Care Compare.
- Retrieved August 29, 2026. Our method is set out in Editorial policy and How we count.
For the facility
If anything on this page is wrong, out of date or missing context, we will correct it. Presbyterian Intercomm Hosp DP/SNF and anyone acting for it can reach the watchdog team through our corrections and right of reply page. We publish the response alongside the record.
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